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#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC INSTALL#
#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC UPDATE#
#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC DOWNLOAD#
#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC WINDOWS#

Click Browse to navigate to VeriSign_Class_3_Code_Signing_2010_CA.cer.

#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC WINDOWS#

While in the Microsoft Windows Management Console, click to expand Intermediate Certification Authorities.

#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC INSTALL#

To install the Symantec Class 3 Code Signing 2010 CA certificate The Certificate Import Wizard should report success.

Review the settings, and then click Finish.

For Certificate Store, ensure you place the certificate into Trusted Root Certification Authorities, and then click Next.

You can find this certificate in the extracted roots.zip file in the folder VeriSign Root Certificates\Generation 5 (G5) PCA. Double-click this file, and then click Next.

Click Browse to navigate to VeriSign Class 3 Public Primary Certification Authority – G5.cer.

In the Certificate Import Wizard dialogue, click Next.

Right-click Certificates, and then click All Tasks > Import.

While in the Microsoft Windows Management Console, click to expand Certificates (Local Computer), and then expand Trusted Root Certification Authorities.

To install the Symantec Class 3 Public Primary Certification Authority - G5 certificate

Ensure that Local computer is selected, and then click Finish.

In the Certificates snap-in dialogue, click Computer account, and then click Next.

Under Available snap-ins, click Certificates, and then click Add. Note: If this snap-in is already present, skip to III.

Under Console Root, check for Certificates (Local Computer).

The Microsoft Windows Management Console opens.

#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC UPDATE#

Using an internal network connection, or physical media such as a thumb drive, bring these files to the computer on which you need to update the root certificates.

Please review DigiCert KB for more information about installation and support:

#TEAMVIEWER 12 AN ERROR OCCURRED DURING THE INSTALLATION FOR MAC DOWNLOAD#

Download the intermediate code signing certificate:.Extract all files from roots.zip file into an empty folder.To download the necessary root certificates Install the Symantec Class 3 Code Signing 2010 CA certificate. Install the Symantec Class 3 Public Primary Certification Authority - G5 certificate. Process to update the necessary root certificates Symantec Technical Support does not officially support this process these instructions are provided for your convenience. The Windows interface for adding certificates may look slightly different depending on your version of Windows. Note: As of 12.1.5, if the required certificates are missing, Symantec Endpoint Protection installs the certificates during installation instead of prompting you to install them. Both certificates are required to properly validate the Symantec Endpoint Protection binaries. If the computer does not have internet access, use the process below to download then install the necessary files. You do not need to take additional action. The download and installation of the updated root certificates occurs automatically in the background. If the computer has internet access, launch Windows Update. To fix this issue, u pdate the root certificates on the computer. "Could not open registry key SYSTEM\CurrentControlSet\Services\SepMasterServiceMig for flushing. In rare cases you may only see the following error in the SEP_INST.log, and the SEP 12.1 installation may roll-back to a previous state or fail to roll-back entirely.When you double click on the Symantec205ca an error stating the following: "This certificate has been revoked by its certification authority" When in the MMC snap you may also see the following:Īn expired Symantec Root CA, and unexpired Symantec205ca in the "Untrusted certificates" folder.Check C:\WINDOWS\Temp\CleanWipe_timestamp\SepRemovalToolNative_x86.log file. If you use Cleanwipe, you may see the following:įailed to initialize SEPRemovalToolNative."ScriptGen: ShowServiceProgress() Look for timeout starting SepMasterService or other failure loading SIS.dll."

You may see the following message in SEP_INST.log:

The client installation may fail and roll back to the earlier state.

Additionally if you try to use Cleanwipe tool to remove the installation, it also fails. The installation of the Symantec Endpoint Protection (SEP) client fails with a certificate error.